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Refunds and Cancellation Policy


a) In the case that you change your mind about the order, you do have a 24 hours timeframe after to cancel your purchase. In case you want to cancel your order, please contact our customer support and we will respond to your inquiry within the next 24 hours.


b) If we can not deliver your order because of a deleted profile or invalid data from your side, you are able to apply for a refund at any time.


c) We will give you a complete and automatic refund if we are not able to start your order within 48 hours after successful payment.


d) Customer satisfaction is our credo. Therefore we gladly offer a money-back guarantee for all transactions if an immediate problem persists. Again, in this particular case please contact our customer support and we will get back to you within the next 24 hours. You have the opportunity to apply anytime for a refund within the offered warranty period of one whole month after your purchase.


e) Our support team is always looking forward to assisting you and offer professional support promptly. Thank you for choosing us.